6 Lamberts My Views Matter report

Overall, the staff at 6 Lamberts appeared to understand residents well and to have good relationships with them. The premises seemed to be well personalised, and were being renovated after a period of disrepair.

Healthwatch Norfolk visited 6 Lamberts (Foxglove) in Great Yarmouth as part of its My Views Matter project. It spoke to residents, their carers and staff about their experiences. We found the home has put in considerable effort to improve since its previous Care Quality Commission inadequate rating, residents appeared happy, and staff report better relationships with the manager.

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