Manor Farm Surgery feedback report

In August 2022 we visited Manor Farm Surgery in Swaffham to speak with patients about their experience with health and social care services. From this visit we received 12 reviews for the surgery. The reviews have an average star rating of 4.3 out of five.

Church Hill Surgery feedback report August 2022

In August 2022 we visited Church Hill Surgery in Pulham Market to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the surgery with an average star rating of 4.4 (out of five).

Feltwell Surgery feedback report August 2022

In August 2022 we visited Feltwell Surgery to speak with patients about their experience with local health and social care services. From this visit we received 12 reviews for the surgery with an average rating of 4.8 out of five.

Plowright Medical Centre feedback report August 2022

In August 2022 we visited Plowright Medical Centre in Swaffham to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the medical centre. In addition to this we received two reviews through the post from feedback forms we handed out on the day. All the reviews had an average star rating of 4.8 out of five.

Stalham Staithe Surgery report September 2022

In September 2022 we visited Stalham Staithe Surgery to speak with patients about their experience with local health and social care services. From this visit we received 15 reviews for the surgery. The reviews have an average star rating of 4.5 out of five.

School Lane Surgery feedback report September 2022

In September 2022 we visited School Lane Surgery in Thetford to speak with patients about their experience with local health and social care services. From this visit, we received 21 reviews with an average star rating of 4.6 out of five.
In addition to this, we also received six reviews through our website from promoting the visit on social media. These reviews had an average rating of 4.2 out of five.

Heacham Group Practice feedback report July 2022

In September 2023 we visited Heacham Group Practice to speak with patients about their experience with health and social care services. From this visit we received 23 reviews for the practice. In addition to this, in this month we have received a further three reviews through our website which are included in our report. The reviews have an average star rating of 4.7 out of five.

St James Medical Practice feedback report August 2022

In August 2022 we visited St James Medical Practice to speak with patients about their experience with local health and social care services. From this visit, we received 12 reviews for the practice. In addition to this we received one review through the post from a feedback form we handed out at our visit. The reviews have an average star rating of 4.1 out of five.

Board intelligence report October 2022

Between 1st June 2022 and 31st August 2022, we published 900 individual reviews, relating to 131 different services delivered in Norfolk. The average rating of these reviews was 3.6 (out of five). Most reviews we received came from our engagement (61%, 548), these were largely a result of our summer engagement at doctors’ surgeries. We […]

Mundesley Medical Centre feedback report October 2022

In October 2022 we visited a flu and COVID vaccination clinic at Mundesley Medical Centre to speak with patients about their experience with local health and social care services. During our visit, we found that there was a steady stream of patients moving through the surgery and the queue was well managed by volunteers from the surgery. From this visit we received 29 reviews for the medical centre with an average star rating of 4.7 out of five.