Ludham and Stalham Green Surgery feedback report April and June 2024

Healthwatch Norfolk visited Stalham Green Surgery in April 2024 and Ludham Surgery in June 2024 to talk to patients about their health and social care experiences. We received 10 reviews for Stalham Green which got an average star rating of 4.2 out of 5, and 9 for Ludham which got an average rating of 4.6 […]

Experiences in Norfolk residential care homes May 2024

Healthwatch Norfolk wanted to increase the amount of feedback it heard from people living in residential care. It visited 19 care homes during March and April 2024 to ask them about their experiences. We received feedback from 134 people who lived in homes, 23 members of staff and 12 visitors. The average rating across the […]

Birchwood Medical Practice feedback report April 2024

In April 2024, we visited Birchwood Medical Practice in North Walsham to talk to patients about their experiences. During our visit, we received 12 reviews, with an average star rating of 4.5 out of 5. Overall, patients were mostly happy with the care they were receiving at the practice and praised staff for looking after […]

Rose Meadow feedback report April 2024

In April 2024, we visited the Rose Meadow care home in North Walsham. It provides residential care for up to 34 people aged 65 or over. We spoke with 7 people living there and one visiting relative. These reviews have an average star rating of 4.6 out of 5. Nearly all the people we spoke […]

Kevlin House feedback report April 2024

In April 2024, we visited Kevlin House in North Walsham, which is a small care home providing residential care for 14 people aged 65 or over. During our visit, we spoke to 4 people. Those reviews got an average star rating of 4.25 out of five. All of the people we spoke to said they […]

Ashill Lodge feedback report February 2024

In February 2024, we visited Ashill Lodge, which provides residential care for people aged 65 or over. At the time of the visit, there were 31 people living there, several with dementia. Many of the people living there were not able to engage with officers, so we spoke to a small selection of people during […]

The Elms feedback report March 2024

In March 2024, we visited The Elms in Gorleston to speak to the people living there about their experiences, and also speak to staff-members too. The home provides residential care for people aged 65 or over. From the visit, we received four reviews which had an average star rating of 4.75 out of five. All […]

Marine Court feedback report March 2024

In February 2024, we visited Marine Court in Great Yarmouth which provides residential care for up to 40 people who are 65 or over, many of whom live with dementia. During the visit, we spoke to three people living there, who gave an average feedback star rating of 4 out of 5. Everyone we spoke […]

Lydia Eva Court feedback report March 2024

In March 2024, we visited Lydia Eva Court in Gorleston to speak with people living there about their experiences of the home, and some members of staff compiling a feedback report. We received six reviews which had an average star rating of 4 out of 5. Everyone we spoke to reported being happy living there, […]

Watton Medical Practice Feedback Report April 2024

In April 2024 we visited Watton Medical Practice, a doctor’s surgery in South Norfolk, to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the practice. The reviews have an average star rating of 3.4 out of five.