Sheringham Medical Practice feedback report August 2024

In August we visited Sheringham Medical Practice to speak with patients about their experience with health and social care services. From this visit we received 17 reviews for the practice. The reviews have an average star rating of 4.4 out of 5. Overall, people were happy with their experience of Sheringham Medical Practice with patients […]

Newton Flotman Surgery feedback report August 2024

image shows the front on Newton Flotman Surgery with blue skies

In August we visited Newton Flotman Surgery to speak with patients about their experience with health and social care services. From this visit, we received 9 reviews for the practice. The reviews have an average star rating of 4.6 out of 5. Overall, people seemed happy with the care they received while visiting the surgery, […]

Ideas for the future of Benjamin Court

The Norfolk and Waveney Integrated Care Board (ICB) asked Healthwatch Norfolk to seek the views of the public about what should happen to one of the buildings at Benjamin Court in Cromer. It had previously had a number of uses including reablement, rehabilitation, respite, palliative care services, and was most recently used for short-term rehabilitation […]

The LGBTQIA+ community’s views of health care.

Do you feel being part of the LGBTQIA+ community affects your health care? This was a key question we asked those attending both Norwich Pride, and King’s Lynn and West Norfolk Pride. We received 164 responses, as well as 36 people who opted to give us more information about their experiences. 58 per cent felt […]

Experiences of NHS Dental Care

We carried out a survey over the summer of 2024 to understand people’s NHS dentistry experiences in Norfolk. A total of 221 full or partial survey responses were received. Some of the key findings included: 76.5 per cent of people could not get a non-emergency dental appointment 48 per cent of respondents could not get […]

Paston Surgery feedback report August 2024

In August 2024, we visited Paston Surgery in North Walsham to speak with patients about their experience with health and social care. We received 14 reviews with an average star rating of 4.4 out of 5. Overall, the patients we engaged with appeared to be satisfied with the care they received at the practice, with […]

Colney Centre at Norfolk and Norwich University Hospital feedback report June 2024

In June 2024 we visited Norfolk and Norwich University Trust Hospital’s Colney Centre for oncology and haematology services. From this visit we received 23 reviews for the practice. The reviews have an average star rating of 4.7 out of 5. Overall, many patients we spoke to told us their condition and treatments were explained well […]

Old Mill Surgery feedback report August 2022

In August 2024, we visited the Old Mill Surgery in Poringland to speak with patients about their experience with health and social care services. From this visit we received 13 reviews, with an average star rating of 3.8 out of five. Overall, people seem to be satisfied with the care they receive at Old Mill […]

Millgates Surgery feedback report August 2024

In August 2024, we visited Millgates Surgery in Hempnall to speak with patients about their experience with health and social care services. From this visit we received 14 reviews with an average star rating of 3.9 out of five. Overall, people found the attitude and treatment provided by staff to be very good, but some […]

Theatre Royal Surgery feedback report June 2024

In June 2024 we visited Theatre Royal Surgery in Dereham to speak with patients about their experiences with the service. From this visit we received 22 reviews for the practice with an average star rating of 4 out of 5. Overall, most of the patients we spoke to were appreciative of how staff interact with […]