Hoveton and Wroxham Medical Centre feedback report February 2024
In February 2024 we visited Hoveton and Wroxham Medical Centre to speak with patients about their experience with local health and social care services. From this visit we received 13 reviews for the Medical Centre. The reviews have an average star rating of 4.3 out of five. Overall most patients we spoke to on our […]
Cromer Group Practice feedback report February 2024
In February 2024, Healthwatch Norfolk visited Cromer Group Practice to speak with patients about their experiences with local health and social care services. From this visit we received 16 reviews, with an average rating of 4.3 out of five. Most patients told us they were happy with the care they received from the practice. Where […]
East Harling and Kenninghall Surgery Feedback Report February 2024
In February 2024, Healthwatch Norfolk visited the East Harling Welcome Hub and Banham Community Cafe to talk to patients about their experiences at East Harling and Kenninghall Surgery. We received 12 reviews for East Harling Surgery with an average star rating of 1.8 out of five, and nine for Kenninghall Surgery with an average rating […]
Roundwell Medical Centre feedback report September 2023
In September 2023, we visited Roundwell Medical Centre in Norwich to speak with patients about their health and social care experiences and compiled a feedback report. We received 15 reviews with an average star rating of 3.8 out of five. Patients told us they got a good quality of service and staff were helpful, but […]
Wells Health Centre feedback report October 2023
In October 2023 we visited Wells Health Centre to speak with patients about their experience with health and social care services and compiled a feedback report. From this visit we received 14 reviews for the centre with an average star rating of 4.8 out of five.
East Harling Surgery feedback November 2023
We were invited by the Clerk & Finance Officer of Harling Parish Council to visit East Harling Welcome Hub to speak with local residents about their experiences with local health and social care services. We visited the Welcome Hub in November and also visited East Harling Surgery.
From these visits we received 26 reviews for East Harling Surgery, we also received a further five reviews through our website since the start of October 2023 and three reviews through the post which are included in this report. The reviews have an average star rating of 2.2 out of five.
Wells-Next-The-Sea SEND Event feedback report November 2023
Healthwatch Norfolk visited an event for people with Special Educational Needs and Disabiliites (SEND), their families and carers in Wells-Next-The-Sea to hear their experiences of health and care. People shared a range of experiences. Many related to the time taken to access a diagnosis and/or care, and the difficulties and frustrations it causes. One person […]
Patient views on the future of Blakeney Surgery
Holt Medical Practice are proposing to close their branch surgery Blakeney Surgery. Healthwatch Norfolk were asked by Blakeney Parish Council to find out the impact that the proposed closure might have on the local community.
Three Hospitals Three Weeks – patient experience at the James Paget Hospital
During the week 19th to 23rd June 2023 we visited the James Paget University Hospital every day to find out about patient experience. We wanted to find out what was working well and what could be better. We visited outpatient clinics, patients on wards, and Accident and Emergency to speak with patients, their carers, and their visitors. This also included a focus on Maternity services.
Three Hospitals Three Weeks – patient experience at the Queen Elizabeth Hospital
During the week 22nd to 26th May 2023, we visited The Queen Elizabeth Hospital in King’s Lynn every day to find out about patient experience. We wanted to find out what was working well and what could be better as part of our Three Hospitals Three Weeks campaign.
