Chet Valley feedback report July 2022

In July 2022 we visited Chet Valley Medical Practice in Loddon to speak with patients about their experience with health and social care services. From this visit we received 10 reviews for the practice. Alongside this we received two additional reviews as a result of promoting our visit on social media. The reviews have an average star rating of 4.2 out of five
Healthwatch Norfolk intelligence report July 2022

Between 1st March 2022 and 31st May 2022, we published 637 individual reviews, relating to 130 different services delivered in Norfolk. The average rating of these reviews was 3.3 (out of five). Most reviews we received came from our engagement (343). We also received 285 reviews through our website, eight were received through our signposting […]
Cromer Group Practice feedback report June 2022

In June 2022 we visited Cromer Group Practice to speak with patients about their experience with health and social care services. From this visit we received 11 reviews for the practice. In addition to this, one patient completed a feedback survey and returned it to us in the post. The reviews have an average star rating of 4.5 out of five.
Ludham and Stalham Green Surgeries feedback report

In June 2022 we visited Ludham Surgery to speak with patients about their experience with local health and social care services. From this visit we received 17 reviews for Ludham and Stalham Green Surgeries. In addition to this, three patients completed a feedback survey and returned it to us in the post.
The reviews have an average star rating of 4.7 out of five.
Great Massingham and Docking Surgeries feedback

In June 2022 we visited Great Massingham Surgery to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the surgery These reviews had an average rating of 4.8 (out of five).
In July 2022 we visited Docking Surgery. From this visit we received 13 reviews for the surgery, again with an average rating of 4.8.
Please note that for both visits we also handed out some feedback forms and these figures include those returned to us in the post.
Swan Lane Surgery feedback report July 2022

In July 2022 we visited Swan Lane Surgery in Long Stratton to speak with patients about their experience with health and social care services. From this visit we received 15 reviews for Swan Lane Surgery with an average star rating of 4.3 out of five.
Manor Farm Surgery feedback report

In August 2022 we visited Manor Farm Surgery in Swaffham to speak with patients about their experience with health and social care services. From this visit we received 12 reviews for the surgery. The reviews have an average star rating of 4.3 out of five.
Church Hill Surgery feedback report August 2022

In August 2022 we visited Church Hill Surgery in Pulham Market to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the surgery with an average star rating of 4.4 (out of five).
Feltwell Surgery feedback report August 2022

In August 2022 we visited Feltwell Surgery to speak with patients about their experience with local health and social care services. From this visit we received 12 reviews for the surgery with an average rating of 4.8 out of five.
Plowright Medical Centre feedback report August 2022

In August 2022 we visited Plowright Medical Centre in Swaffham to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the medical centre. In addition to this we received two reviews through the post from feedback forms we handed out on the day. All the reviews had an average star rating of 4.8 out of five.