Does being part of the LGBTQIA+ community affect your health care?
In July and August 2024, Healthwatch Norfolk attended Norwich Pride, and King’s Lynn and West Norfolk Pride, to engage with members of the LGBTQIA+ community about their experience of health care. What did we find? How many people felt being part of the LGBTQIA+ community affected their care? Many of the respondents also felt there […]
Summary of CQC Adult Inpatient Survey 2023
We wanted to highlight the results of the Adult Inpatient Survey for 2023, which was published by the Care Quality Commission (CQC) in summer 2024. Our focus was on the three main acute hospitals in Norfolk – the Norfolk and Norwich University Hospital in Norwich, the James Paget University Hospital in Gorleston and the Queen […]
The Burnhams Surgery feedback report June 2024
In June 2024, we visited the Burnhams Surgery in Burnham Market to speak with patients about their experience with local health and social care services. From this visit, we received 21 reviews, with an average star rating of 4.5 out of five. Overall, the patients we spoke to told us they were happy with their […]
Stalham Staithe Surgery feedback report August 2024
In August 2024 we visited Stalham Staithe Surgery to speak with patients about their experience with health and social care services. From this visit we received 12 reviews for the surgery. The reviews have an average star rating of 4.1 out of 5. Overall, patients appear to be satisfied with their experience at the surgery, […]
Wells Health Centre feedback report August 2024
In September 2024 we visited Wells Health Centre to speak with patients about their experience with health and social care services. From this visit we received 15 reviews for Wells Health Centre. The reviews have an average star rating of 4.3 out of 5. Overall, most people had a positive experience when they visited the […]
Sheringham Medical Practice feedback report August 2024
In August we visited Sheringham Medical Practice to speak with patients about their experience with health and social care services. From this visit we received 17 reviews for the practice. The reviews have an average star rating of 4.4 out of 5. Overall, people were happy with their experience of Sheringham Medical Practice with patients […]
Newton Flotman Surgery feedback report August 2024
In August we visited Newton Flotman Surgery to speak with patients about their experience with health and social care services. From this visit, we received 9 reviews for the practice. The reviews have an average star rating of 4.6 out of 5. Overall, people seemed happy with the care they received while visiting the surgery, […]
Ideas for the future of Benjamin Court
The Norfolk and Waveney Integrated Care Board (ICB) asked Healthwatch Norfolk to seek the views of the public about what should happen to one of the buildings at Benjamin Court in Cromer. It had previously had a number of uses including reablement, rehabilitation, respite, palliative care services, and was most recently used for short-term rehabilitation […]
The LGBTQIA+ community’s views of health care.
Do you feel being part of the LGBTQIA+ community affects your health care? This was a key question we asked those attending both Norwich Pride, and King’s Lynn and West Norfolk Pride. We received 164 responses, as well as 36 people who opted to give us more information about their experiences. 58 per cent felt […]
Experiences of NHS Dental Care
We carried out a survey over the summer of 2024 to understand people’s NHS dentistry experiences in Norfolk. A total of 221 full or partial survey responses were received. Some of the key findings included: 76.5 per cent of people could not get a non-emergency dental appointment 48 per cent of respondents could not get […]
