Elsie Bertram Centre feedback report January 2025
In January we visited the Elsie Bertram Diabetes Centre at the Norfolk and Norwich University Hospital to speak with patients about their experience with health and social care services. From this visit we received 14 reviews for the centre. The reviews have an average star rating of 4.1 out of five. Overall, patients seemed pleased […]
Glenholme feedback report January 2025
In January 2025, we visited the Glenhome care home in Cromer to talk to residents about their experiences of care. The service users we spoke to were happy living in the home and felt well cared for. We heard how staff were kind, friendly, and approachable. There are two members of staff on each shift […]
Elmham Surgery feedback report November 2024
In November 2024, we visited Elmham Surgery to talk to patients about their health and care experiences. During this visit, we received 21 reviews, with an average star rating of 3.9 out of 5. Overall, patients felt satisfied with their experiences of care once they had been seen, and praised staff. Some did say they […]
Shipdham Surgery feedback November 2024
In November 2024, we visited Shipdham Surgery to talk to patients about their experiences of health and care. During this visit, we received 13 reviews with an average star rating of 4.7 out of 5. Overall, patients were happy with their experiences of care, particularly mentioning how easy it was to book appointments. Some did […]
Mulbarton Surgery feedback report October 2024
In October, we visited Mulbarton Surgery to talk to patients about their health and social care experiences. From this visit, we received 16 reviews with an average star rating of 3.6 out of 5. We received mixed reviews from people. Some told us it was difficult to book appointments or speak to staff via the […]
Cringleford Surgery feedback report September 2024
In September 2024, we visited Cringleford Surgery to talk to patients about their experiences of health and social are. During the visit, we received 18 reviews with an average star rating of 3.6 out of 5. Overall, people seemed satisfied with the care they received at Cringleford. Some did note it was difficult to get […]
Hethersett Surgery feedback report September 2024
In September 2024, we visited Hethersett Surgery to speak to patients about their experience with health and social care services. During this visit, we received 13 reviews with an average star rating of 2.9 out of 5. Overall, people had mixed feelings about their experiences of care. Some highlighted the friendliness of staff, while others […]
Norfolk and Norwich University Hospital Maternity Services feedback report October 2024
In October 2024, we visited Maternity Services at the Norfolk and Norwich University Hospital to speak with patients about their experiences. From this visit, we received 18 reviews with an average star rating of 4.7 out of 5. Overall, people were very satisfied with their experiences, with patients particularly pleased with the communication and care […]
Hunstanton Medical Practice feedback report October 2024
In October, we visited Hunstanton Medical Practice to talk to patients about their experiences with health and social care services. From this visit, we received 13 reviews for the surgery, which have an average star rating of 4.2 out of 5. Overall, people seemed happy with their experiences of care, with patients praising staff members. […]
Holt Medical Practice feedback report November 2024
In November 2924, we visited Holt Medical Practice to talk to patients. During our visit, we received 14 reviews with an average star rating of 4.4 out of 5. Overall, people seemed happy with their experiences of care, with patients noting the good communication offered by the surgery. Two did note a lack of continuity […]
