Grenville Court engagement report April 2025

In April 2025 we visited Grenville Court to speak with residents and staff about their experience with the home. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk to learn more about the experiences of the people that live there. Grenville Court is a care home in Horsford, 5 […]
Hethersett Hall engagement report February 2025

In February 2025 we visited Hethersett Hall to speak to service users about their experience with the home. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk. Hethersett Hall is a care home in Hethersett, a village in South Norfolk, and is owned and managed by Barchester Healthcare Homes […]
The Limes feedback report March 2025

In March 2025 we visited The Limes care home in Hellesdon to speak with residents and relatives about their experience with the home. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk to learn more about the experiences of the people that live there. The Limes provides residential care […]
Furze Hill House engagement report March 2025

In March 2025 we visited Furze Hill House in North Walsham to speak with service users and staff about their experience with the home. We also spoke to a relative of a resident. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk to learn more about the experiences of […]
Hickling House engagement report February 2025

In February 2025 we visited Hickling House in Hickling to speak with the residents about their experience living at the home. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk to learn more about the experiences of the people living there. The home provides residential care for up to […]
Elmham Surgery Feedback November 2024

In November we visited Elmham Surgery to speak with patients about their experience with health and social care services. From this visit we received 21 reviews for the practice. The reviews have an average star rating of 3.9 out of 5. Elmham Surgery is a GP Practice located on the outskirts of North Elmham. Upon […]
Shipdham Surgery Feedback November 2024

In November we visited Shipdham Surgery to speak with patients about their experience with health and social care services. From this visit we received 13 reviews for the surgery. The reviews have an average star rating of 4.7 out of 5. Shipdham Surgery is a GP practice located on the northern outskirt of the village. […]
Elsie Bertram Centre feedback report January 2025

In January we visited the Elsie Bertram Diabetes Centre at the Norfolk and Norwich University Hospital to speak with patients about their experience with health and social care services. From this visit we received 14 reviews for the centre. The reviews have an average star rating of 4.1 out of five. Overall, patients seemed pleased […]
Glenholme feedback report January 2025

In January 2025, we visited the Glenhome care home in Cromer to talk to residents about their experiences of care. The service users we spoke to were happy living in the home and felt well cared for. We heard how staff were kind, friendly, and approachable. There are two members of staff on each shift […]
Mulbarton Surgery feedback report October 2024

In October, we visited Mulbarton Surgery to talk to patients about their health and social care experiences. From this visit, we received 16 reviews with an average star rating of 3.6 out of 5. We received mixed reviews from people. Some told us it was difficult to book appointments or speak to staff via the […]