Charlton House My Views Matter report September 2022

My Views Matter is part of our Enter and View work, which you can read about here.  We are visiting around 20 residential homes across Norfolk to find out what people with learning disabilities and their families want from their residential care. It will also investigate whether residents’ and their families’ views are being taken into […]

Holly Cottage in Hindolveston – My Views Matter report – January 2023

Part of Healthwatch Norfolk’s work programme is to carry out Enter and View visits to health and social care services  to see and hear how people experience care. The visits are carried out by our authorised representatives. We can make recommendations or suggest ideas where we see areas for improvement. The Health and Social Care […]

Swanton House My Views Matter report February 2023

Part of Healthwatch Norfolk’s work programme is to carry out Enter and View visits to health and social care services, to see and hear how people experience care. We can make recommendations or suggest ideas where we see areas for improvement. The Health and Social Care Act allows our authorised representatives to observe service delivery […]

Decoy Farm My Views Matter report March 2023

Part of Healthwatch Norfolk’s work programme is to carry out Enter and View visits to health and social care services, to see and hear how people experience care. The visits are carried out by our authorised representatives. We can make recommendations or suggest ideas where we see areas for improvement. Enter and View visits can […]

The Mallards care home, King’s Lynn – My Views Matter report – April 2023

Part of Healthwatch Norfolk’s work programme is to carry out Enter and View visits to health and social care services, to see and hear how people experience care. The visits are carried out by our authorised representatives. We can make recommendations or suggest ideas where we see areas for improvement. The Health and Social Care […]

Point House – My Views Matter report – April 2023

Part of Healthwatch Norfolk’s work programme is to carry out Enter and View visits to health and social care services, to see and hear how people experience care. The visits are carried out by our authorised representatives. We can make recommendations or suggest ideas where we see areas for improvement. The Health and Social Care […]

Phoenix House – My Views Matter report – April 2023

Part of Healthwatch Norfolk’s work programme is to carry out Enter and View visits to health and social care services, to see and hear how people experience care. The visits are carried out by our authorised representatives. We can make recommendations or suggest ideas where we see areas for improvement. The Health and Social Care […]