Orchard Surgery feedback report May 2025

In May we visited Orchard Surgery to speak with patients about their experience with health and social care services. From this visit we received 23 reviews for the surgery with an average star rating of 3.8 out of 5.

Orchard Surgery is a GP practice located in the town of Dereham. Upon their last inspection in May 2023, the surgery received a rating of ‘Good’ from the CQC. There were 11,000 patients registered with the practice at this time. Orchard Surgery offers a variety of services including an Asthma Clinic and Learning Disability Health Checks.

Overall, people seemed satisfied with the care they received from Orchard Surgery, with patients praising the helpful nature of the staff, in particular the reception team. However, people did express difficulties in accessing appointments.

The care I've had here has been very good. Getting appointments can be difficult.

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