Bridge Street Surgery feedback report May 2025

In May we visited Bridge Street Surgery in Downham Market to speak with patients about their experience with health and social care services. From this visit we received 27 reviews for the practice, with an average star rating of 4.3 out of 5.

Upon their last inspection review in July 2023, the surgery received a rating of ‘Good’, from the CQC. Bridge Street Surgery offers a variety of services including a medicine dispensary and learning disability health checks.

Overall, people felt satisfied with the care they received at Bridge Street Surgery, with people praising the helpful and friendly attitudes of the staff. However, patients did express that telephone queues had lengthy waiting times.

I usually book on the phone and I can get through quite well. I know how busy they are but they take time with me and they listen.

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