Hethersett Surgery feedback report September 2024

In September 2024, we visited Hethersett Surgery to speak to patients about their experience with health and social care services. During this visit, we received 13 reviews with an average star rating of 2.9 out of 5.

Overall, people had mixed feelings about their experiences of care. Some highlighted the friendliness of staff, while others felt appointment access was limited with people unable to see a doctor.

I find the phone calls difficult. I am put off trying to get an actual appointment. Getting basic texts is okay.

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