Patients we spoke to praised staff at the surgery, in particular the member of staff who was doing blood tests for patients on this day.
Concerns raised by patients included:
• Incorrect advice given to someone before having a blood test.
• Difficulties booking double appointments for people with learning disabilities.
• Difficulties getting appointments or prescriptions.
Newton Flotman Surgery Feedback report August 2023
In August 2023 we visited Newton Flotman Surgery to speak with patients about their experience with health and social care services. From this visit we received 11 reviews for the surgery with an average rating of 4.2 out of five.
